Booking FAQs and Common Queries

We understand that you may have some questions before booking your luggage storage in London. To help, we’ve put together a list of frequently asked questions to guide you through the process. Whether you’re wondering about changes to your booking, the types of items you can store, or how to extend your storage period, we’ve got the answers you need.

1. How to Change Your Luggage Storage Booking

Changing your luggage storage booking is simple. If your plans change, you can easily modify your booking online. Visit our website, log into your account, and select the option to change your storage dates or location. If you encounter any issues, feel free to reach out to our customer support team, and we’ll assist you in making the necessary changes.

2. What Types of Luggage Can Be Stored with Us?

We accept a wide variety of items for storage, from standard luggage to oversized items like sports equipment, musical instruments, and even bicycles. If you're unsure whether your item can be stored, contact us, and we'll be happy to clarify. We ensure that all types of belongings are safely stored, with appropriate space and care.

3. How Long Can I Store My Luggage in London?

We offer flexible storage durations. You can store your luggage for as short as a few hours or as long as several months. Whether you need to store your items for a day, a week, or longer, we have storage solutions to fit your needs. If you require long-term storage, be sure to inquire about any discounts for extended stays.

4. Can I Store Oversized Items at Your Luggage Storage Locations?

Yes, we offer storage for oversized items! Whether you’re traveling with large suitcases, sporting equipment, or any bulky items, our facilities are equipped to accommodate them. Simply select a location that offers the space you need, and we’ll ensure your oversized items are safely stored.

5. What Happens if I Need to Extend My Storage Period?

If you need to extend your storage period, you can easily do so online. Simply log into your account, navigate to your booking, and choose the option to extend your storage duration. If you need assistance, our customer support team is always available to help. You’ll only be charged for the additional days, and your items will remain securely stored.